Customer Support Associate - Work from home

Job Description:

United States Steel is seeking a motivated and resilient Customer Support Associate to work from home in Perth, Western Australia. This is a part-time entry-level position with no prior experience required.

Responsibilities: 1. Interact with customers via phone, email, and chat to provide assistance and resolve inquiries. 2. Collect and analyze customer feedback to identify areas for improvement. 3. Maintain accurate records of customer interactions and transactions. 4. Collaborate with team members to ensure a seamless customer experience. 5. Stay up-to-date on company products, services, and policies to provide accurate information to customers.

Requirements: 1. Excellent communication skills and the ability to empathize with customers. 2. Strong analytical skills to identify trends and patterns in customer inquiries. 3. Motivated and resilient attitude to handle challenging interactions with customers. 4. Ability to work independently and manage time effectively. 5. Must have a reliable internet connection and a quiet workspace to work from home.

Personality Traits: Motivated, Resilient Soft Skills: Communication, Analysis

Benefits: 1. Joining bonus for successful candidates. 2. Travel and spending expenses covered by the company. 3. Company-provided equipment for remote work.

Working Environment: At United States Steel, we strive to pursue excellence in every endeavor, setting a high standard for achievement. Our focus on continuous improvement and customer satisfaction drives our success.

Equal Opportunity Statement: United States Steel is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or disability. All qualified individuals are encouraged to apply.

Deadline to Apply: June 29, 2024

Join United States Steel as a Customer Support Associate and be part of a dynamic team dedicated to providing exceptional customer service from the comfort of your own home. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.