Customer Support Officer - Work from home

Job Description:

Macquarie Group is seeking a proactive and enthusiastic Customer Support Officer to join our team. This is a part-time position that allows you to work from the comfort of your own home, making it convenient for individuals living in Canberra, Australian Capital Territory. This is an entry-level role with no experience required, making it an ideal opportunity for motivated individuals looking to kickstart their career in customer support.

Responsibilities: 1. Provide exceptional customer service to clients via phone, email, and live chat. 2. Resolve customer inquiries and issues in a timely and efficient manner. 3. Collaborate with team members to ensure a seamless customer experience. 4. Assist in project management tasks as needed. 5. Stay up to date on product knowledge to effectively address customer needs. 6. Maintain accurate records of customer interactions and transactions. 7. Contribute to a positive and supportive working environment.

Requirements: 1. Energetic and motivated personality. 2. Strong teamwork skills. 3. Basic project management abilities. 4. Excellent communication and interpersonal skills. 5. Ability to work independently and efficiently. 6. Proficiency in computer applications and software. 7. High school diploma or equivalent.

Benefits: 1. Dental insurance. 2. Employee discounts. 3. Company transportation. 4. Support employees in their personal and professional development.

Equal Opportunity Statement: Macquarie Group is an equal opportunity employer and is committed to diversity in the workplace. We encourage applications from all qualified individuals regardless of race, gender, age, religion, or disability.

If you meet the requirements for this position and are excited about the opportunity to work from home as a Customer Support Officer, we encourage you to apply before the deadline on June 29, 2024. We look forward to reviewing your application and potentially welcoming you to our team at Macquarie Group.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.