Remote Live Chat Assistant

Job Description: Live Nation Entertainment is currently seeking a Remote Live Chat Assistant to join our team in Melbourne, Victoria, AU. This part-time position is ideal for individuals who possess a resilient and dedicated personality, as well as strong adaptability and project management skills. This role is entry-level and requires at least 1 year of experience.

Responsibilities: - Provide live chat support to customers and assist with any inquiries or issues they may have - Respond to customer queries promptly and professionally - Troubleshoot technical issues related to live chat platform - Collaborate with other team members to ensure customer satisfaction - Maintain a high level of customer service and professionalism at all times

Requirements: - Strong written and verbal communication skills - Ability to multitask and prioritize tasks effectively - Proficiency in using live chat software and other customer service tools - Ability to work independently and as part of a team - Resilient and dedicated attitude towards customer service - Ability to adapt to a fast-paced and ever-changing work environment - Basic project management skills

Benefits: - Free food provided during work hours - Life insurance coverage - Joining bonus for new employees

Working Environment: At Live Nation Entertainment, we cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value creativity, innovation, and collaboration, and strive to provide a supportive and inclusive work environment for all team members.

Deadline to Apply: Please submit your application by June 12, 2024.

Equal Opportunity Statement: Live Nation Entertainment is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing a diverse and inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.