$1,950 - 3,000 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job Title: Live Chat Associate - Work from Home Company: Cisco Systems Location: Melbourne, Victoria, AU Job Type: Part-time Seniority: Entry Level Years of Experience: 1
Job Description: Cisco Systems is seeking a motivated and independent Live Chat Associate to join our team and work remotely from home in Melbourne, Victoria. As a Live Chat Associate, you will be responsible for providing exceptional customer service and support through our online chat platform. You will engage with customers in real-time to address their inquiries, troubleshoot issues, and ensure a positive experience.
Responsibilities: - Engage with customers in real-time via online chat to provide assistance and support - Respond promptly to customer inquiries and resolve complaints - Identify and escalate priority issues to the appropriate team members - Maintain a high level of product knowledge to effectively address customer questions and concerns - Collaborate with colleagues to ensure a seamless customer experience - Keep accurate records of customer interactions and transactions - Stay up-to-date on company products and services - Meet and exceed performance metrics and goals
Requirements: - 1 year of experience in customer service or a related field - Strong communication skills and the ability to articulate information clearly and concisely - Excellent typing skills with a focus on accuracy and speed - Ability to multitask and prioritize in a fast-paced environment - Team player with a high level of emotional intelligence - Motivated self-starter with the ability to work independently - High school diploma or equivalent
Personality Traits: Motivated, Independent Soft Skills: Teamwork, Emotional Intelligence
Benefits: - Life insurance - Parental leave - Training & professional development opportunities
Working Environment: At Cisco Systems, we strive to spark creativity and motivation in an environment that inspires greatness. As a Live Chat Associate, you will have the opportunity to work from the comfort of your own home while being part of a dynamic and supportive team.
Deadline to Apply: May 25, 2024
Equal Opportunity Statement: Cisco Systems is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other protected status.
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