Live Chat Officer - Work from home

Job Description:

Cincinnati Financial is currently seeking a motivated and energetic Live Chat Officer to join our team. This is a part-time position that allows you to work from the comfort of your own home in Adelaide, South Australia. As an entry-level position, no prior experience is required, making it an excellent opportunity for those looking to start their career in customer service.

Responsibilities: - Respond to customer inquiries and provide assistance through live chat - Resolve customer issues and complaints in a timely and professional manner - Collaborate with other team members to ensure customer satisfaction - Continuously improve and update knowledge of company products and services - Maintain accurate records of customer interactions

Requirements: - Energetic and dedicated personality traits - Strong problem-solving skills - Excellent planning abilities - Ability to work independently and as part of a team - Good communication skills, both written and verbal - Must have a reliable internet connection and a quiet workspace at home

Benefits: - Company-provided equipment - Paid sick leave - Profit sharing opportunities

Working Environment: At Cincinnati Financial, we value a positive and collaborative working environment. We believe in cultivating a sense of ownership and responsibility at every level of the organization. As a Live Chat Officer, you will have the opportunity to contribute to our team and make a meaningful impact on customer satisfaction.

Equal Opportunity Statement: Cincinnati Financial is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: July 14, 2024

We look forward to receiving your application and potentially welcoming you to our team at Cincinnati Financial.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.