Online Account Support Assistant

Job Description:

We are currently seeking an Online Account Support Assistant to join our team at Redbubble in Adelaide, South Australia. This is a part-time position at the Associate Level, requiring a minimum of 2 years of experience in a similar role.

As an Online Account Support Assistant, you will be responsible for providing support to our online account managers by assisting with account management tasks, responding to customer inquiries, and maintaining accurate and up-to-date account records. You will work closely with the account management team to ensure a seamless experience for our clients.

Responsibilities: - Provide support to online account managers in managing client accounts - Respond to customer inquiries and provide assistance as needed - Maintain accurate and up-to-date account records - Assist with account setup and onboarding processes - Help troubleshoot any technical issues that may arise - Monitor account activity and provide regular reports to the account management team - Collaborate with other departments to ensure a cohesive approach to client accounts - Uphold Redbubble's brand standards and values in all interactions with clients

Requirements: - Independent and adaptable personality traits - Strong decision-making skills - Attention to detail - Minimum of 2 years of experience in a similar role - Excellent communication skills - Proficiency in Microsoft Office and CRM software - Ability to work in a fast-paced environment and manage multiple tasks simultaneously

Benefits: - Employee discounts on Redbubble products - Visa sponsorship for eligible candidates - Training and professional development opportunities - A vibrant and joyful work environment that encourages creativity and collaboration

Equal Opportunity Statement: Redbubble is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.

Deadline to apply: July 3, 2024

If you meet the requirements and are passionate about providing exceptional support to our clients, we encourage you to apply for the Online Account Support Assistant position at Redbubble in Adelaide, South Australia. Join us in shaping the future of online account management and making a difference in the world of e-commerce.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.