Online Client Relations Assistant

The Coles Group is seeking an Online Client Relations Assistant to join our team in Brisbane, Queensland, AU. This is a part-time, entry-level position with no required experience. We are looking for individuals who are hardworking, motivated, have strong project management skills, and possess a creative mindset.

Responsibilities: - Assist in managing online client relationships through various communication channels - Respond promptly to client inquiries and resolve any issues in a timely manner - Collaborate with the marketing team to create engaging content for social media platforms - Monitor and report on client feedback and online reviews - Assist in developing strategies to improve client satisfaction and retention - Coordinate online events and promotions to enhance client engagement - Conduct market research to identify trends and opportunities in the online client relations space

Requirements: - Strong written and verbal communication skills - Proficient in Microsoft Office and social media platforms - Ability to multitask and prioritize tasks effectively - Excellent problem-solving skills - Attention to detail and strong organizational skills - Ability to work independently and as part of a team - Proactive attitude and willingness to learn

Benefits: - Paid Time Off (PTO) - Paid overtime - Profit sharing

Working Environment: At the Coles Group, we foster transparency and open dialogue for effective communication at all levels. We believe in creating a supportive and inclusive work environment where employees can grow and succeed.

Deadline to Apply: May 6, 2024

Equal Opportunity Statement: The Coles Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable laws. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.