Online Client Relations Assistant

Job Description:

Gilead Sciences, a leading biopharmaceutical company, is seeking a motivated and detail-oriented individual to join our team as an Online Client Relations Assistant in Adelaide, South Australia. This part-time entry-level position is perfect for someone looking to gain experience in the fast-paced world of client relations in the pharmaceutical industry.

Responsibilities: - Respond to client inquiries and provide excellent customer service through online channels such as email and live chat - Assist with managing client accounts and updating customer information in the company database - Coordinate with other departments to ensure timely resolution of client issues - Conduct research to identify potential leads and opportunities for client outreach - Assist in the preparation of reports and presentations for client meetings - Stay up-to-date on industry trends and competitor activities to provide valuable insights to the team

Requirements: - Resourceful and reliable individual with a strong work ethic - Excellent communication skills, both written and verbal - Ability to think critically and problem solve in a fast-paced environment - Proficient in Microsoft Office Suite and comfortable using online communication tools - No previous experience required, but a willingness to learn and grow in the role

Benefits: - Retirement plan - Company-provided equipment - Profit sharing opportunities - Continuous learning and development opportunities to stay ahead in a rapidly changing world

Working Environment: At Gilead Sciences, we value innovation and a commitment to excellence. Our team works together to support each other and our clients, and we are always learning and adapting to stay at the forefront of the industry.

Deadline to Apply: June 26, 2024

Equal Opportunity Statement: Gilead Sciences is an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace. We welcome applications from all qualified individuals, regardless of race, gender, age, religion, or sexual orientation.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.