Online Client Relations Assistant

Job Description:

We are seeking a dynamic Online Client Relations Assistant to join our team at Avnet in Brisbane, Queensland. As an Associate level position, the ideal candidate will have at least 3 years of experience in client relations or a related field. This is a part-time role with the potential for growth within the company.

Responsibilities: - Manage and maintain client relationships through online channels such as email, chat, and social media platforms - Assist clients with inquiries, concerns, and requests in a timely and professional manner - Coordinate with internal teams to ensure client satisfaction and resolve any issues that may arise - Monitor client feedback and communicate insights to relevant stakeholders for continuous improvement - Create and implement strategies to increase client engagement and retention - Collaborate with the marketing team to promote products and services to clients online - Stay up-to-date on industry trends and best practices in online client relations

Requirements: - Bachelor's degree in Business, Marketing, Communications, or related field - Proven experience in online client relations or a similar role - Excellent communication skills, both written and verbal - Strong organizational skills and attention to detail - Ability to work independently and as part of a team - Proficiency in Microsoft Office suite and CRM software - Reliability and energy to effectively manage client relationships online - Leadership and cooperation skills to work closely with colleagues, clients, and partners

Benefits: - Travel opportunities for industry events and conferences - Paid Time Off (PTO) for work-life balance - Visa sponsorship for eligible candidates

Working Environment: As an Online Client Relations Assistant at Avnet, you will have the opportunity to build strong relationships with colleagues, clients, and partners in a collaborative and supportive environment. We value diversity and inclusion in our workforce and strive to create a positive and inclusive workplace for all employees.

Equal Opportunity Statement: Avnet is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, sexual orientation, or any other characteristic protected by applicable laws. We are committed to providing a fair and inclusive work environment for all employees.

Deadline to apply: July 5, 2024

If you meet the requirements and are excited about the opportunity to join our team as an Online Client Relations Assistant, we encourage you to apply today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.