Online Client Relations Manager

Job Description:

Deere is seeking an experienced Online Client Relations Manager to join our team in Melbourne, Victoria, AU. As a part-time position with mid-to-senior level seniority, the Online Client Relations Manager will be responsible for managing and nurturing client relationships in the digital space. The ideal candidate will have at least 7 years of experience in client relations and a proven track record of success in online client management.

Responsibilities: - Develop and implement strategies to effectively manage online client relationships - Build and maintain strong relationships with clients through regular communication and engagement - Monitor client satisfaction and proactively address any issues or concerns - Collaborate with internal teams to ensure seamless delivery of services to clients - Analyze data and metrics to track client engagement and satisfaction levels - Identify opportunities for growth and upselling to existing clients - Stay up-to-date on industry trends and best practices in online client management

Requirements: - Bachelor's degree in Marketing, Business, or a related field - 7+ years of experience in client relations, preferably in an online setting - Proven track record of successfully managing client relationships and driving client satisfaction - Strong communication and negotiation skills - Resourceful and driven with a passion for delivering exceptional customer service - Emotional intelligence and leadership skills - Ability to work independently and as part of a team - Experience with CRM software and online client management platforms

Benefits: - Profit sharing opportunities - Remote work flexibility - Free food in the office - Embrace a culture that challenges norms and encourages bold thinking

Deadline to apply: May 6, 2024

Equal Opportunity Statement: Deere is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.