Online Client Relations Manager

Job Description:

Devon Energy is seeking a skilled and experienced Online Client Relations Manager to join our team in Sydney, New South Wales, AU. As the Online Client Relations Manager, you will be responsible for managing and maintaining relationships with our online clients, ensuring a positive and engaging experience for all users. This position is part-time and requires a mid-to-senior level of experience, with a minimum of 8 years in a similar role.

Responsibilities: - Develop and implement strategies to enhance online client engagement and retention - Monitor online client feedback and respond promptly to inquiries and concerns - Collaborate with internal teams to ensure seamless communication and coordination - Analyze client data and feedback to identify trends and opportunities for improvement - Maintain a strong online presence and represent the company’s brand effectively - Conduct regular performance evaluations and provide constructive feedback to team members - Stay up-to-date on industry trends and best practices in online client relations

Requirements: - Bachelor’s degree in Marketing, Communications, Business, or related field - Proven experience in online client relations or customer service - Strong communication and interpersonal skills - Passionate and resilient personality traits - Excellent negotiation and data analysis skills - Ability to work independently and manage multiple tasks simultaneously - Experience with CRM software and online customer support platforms - Equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status

Benefits: - Parental leave - Training & professional development opportunities - Free food during work hours

Working Environment: At Devon Energy, we prioritize quality in all aspects of our work, products, and services. We believe in creating a collaborative and supportive environment where employees can thrive and grow professionally.

If you meet the requirements for the Online Client Relations Manager position and are passionate about delivering exceptional online client experiences, we encourage you to apply by the deadline on 2024-07-03. We look forward to reviewing your application and potentially welcoming you to our team.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.