Online Client Relations Specialist

Job Description:

We are looking for a dynamic and enthusiastic Online Client Relations Specialist to join our team at DTE Energy in Brisbane, Queensland. As an entry-level position with 1 year of experience, this part-time role will require you to be resilient and passionate about providing exceptional customer service to our online clients.

Responsibilities: 1. Managing online client inquiries and providing timely and accurate responses. 2. Building and maintaining strong relationships with clients through various online platforms. 3. Addressing client concerns and ensuring their satisfaction with our products and services. 4. Collaborating with the sales and marketing teams to enhance the online client experience. 5. Monitoring online reviews and feedback to identify areas for improvement. 6. Implementing innovative strategies to engage and retain online clients. 7. Adapting to changing trends in online client relations and technology.

Requirements: 1. 1 year of experience in a customer service or client relations role. 2. Excellent communication skills, both written and verbal. 3. Demonstrated ability to work independently and as part of a team. 4. Strong problem-solving skills and attention to detail. 5. Resilient attitude and ability to handle challenging situations professionally. 6. Passion for delivering high-quality service to clients. 7. Innovative mindset and adaptability to changing circumstances.

Benefits: 1. Profit sharing opportunities. 2. Joining bonus for new employees. 3. Paid overtime for additional work hours.

Working Environment: At DTE Energy, we are committed to paving the way for diversity and inclusivity in the workplace. We strive to create a culture of belonging where every employee feels valued and respected for their unique contributions. As an Online Client Relations Specialist, you will have the opportunity to be part of a team that values innovation and embraces adaptability.

Deadline to Apply: May 29, 2024

Equal Opportunity Statement: DTE Energy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workforce where all individuals are treated with respect and provided equal opportunities for growth and development.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.