Online Client Support Associate

UGI is seeking a motivated and driven Online Client Support Associate to join our team in Brisbane, Queensland, AU. This is a part-time position at the Associate level, requiring a minimum of 4 years of experience in a similar role.

As an Online Client Support Associate, your primary responsibility will be to provide exceptional support to our clients through various online channels such as email, chat, and social media. You will assist clients with inquiries, troubleshoot any issues they may have, and ensure that their overall experience with our company is positive.

In addition to providing support, you will also be responsible for strategic planning and negotiation to address any client concerns and ensure their needs are met. You will work closely with other team members to find solutions to complex problems and provide innovative ideas for improving our client support processes.

The ideal candidate for this role will have excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment. You must be a strategic thinker with a knack for problem-solving and possess a high level of customer service.

UGI offers a range of benefits to our employees, including life insurance, profit sharing, and medical coverage. We also provide a supportive working environment that encourages autonomy and independence, trusting our employees to excel in their roles.

If you are a motivated individual with a passion for customer service and a desire to make a positive impact, we encourage you to apply for the Online Client Support Associate position at UGI. The deadline to apply is June 12, 2024.

Equal Opportunity Statement: UGI is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.