Online Client Support Officer

Job Description:

Cablevision Systems is seeking a motivated and dedicated Online Client Support Officer to join our team in Brisbane, Queensland. As an entry-level position, no prior experience is required, making this a great opportunity for individuals looking to kickstart their career in the telecommunications industry.

Responsibilities: - Provide online support to clients via email, live chat, and social media platforms - Resolve customer inquiries and technical issues in a timely and professional manner - Maintain accurate records of client interactions and transactions - Collaborate with other departments to ensure seamless service delivery - Identify opportunities for process improvements and customer satisfaction enhancements

Requirements: - Excellent communication skills, both written and verbal - Attention to detail and strong organizational skills - Ability to work efficiently in a fast-paced environment - Leadership qualities and the ability to work independently - Strong problem-solving skills and a customer-focused attitude

Personality Traits: - Motivated individual who thrives in a team-oriented environment - Dedicated to providing exceptional customer service

Soft Skills: - Attention to detail - Leadership

Benefits: - Parental leave - Retirement plan - Paid Time Off (PTO)

Working Environment: - Recognize and reward based on performance and merit - Equal opportunity employer

This is a part-time position with flexible hours. If you are looking for a rewarding opportunity to grow and develop your skills in a supportive and dynamic environment, apply now to join Cablevision Systems as our Online Client Support Officer in Brisbane, Queensland.

Deadline to apply: July 14, 2024.

Equal Opportunity Statement: Cablevision Systems is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, disability, age, sexual orientation, or religion.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.