Online Client Support Representative

Job Description:

Nordstrom is seeking a dynamic and highly motivated individual to join our team as an Online Client Support Representative in Brisbane, Queensland, AU. This is a part-time entry-level position ideal for individuals with at least 1 year of experience in customer service or a related field.

As an Online Client Support Representative, your primary responsibility will be to provide exceptional support to our online clients through various channels such as email, live chat, and phone calls. You will assist clients with inquiries, resolve issues, and ensure a positive shopping experience. Additionally, you will be responsible for managing client accounts, processing orders, and providing product recommendations.

Requirements: - Adaptability: Ability to quickly learn and adapt to new technologies and processes - Motivation: Self-starter with a strong drive to succeed and meet goals - People Management: Ability to effectively communicate and interact with clients in a professional manner - Teamwork: Collaborate with colleagues to achieve team goals and deliver exceptional service

Benefits: - Profit Sharing: Share in the success of the company through profit-sharing opportunities - Joining Bonus: Receive a bonus upon successful completion of training and onboarding - Paid Overtime: Receive compensation for any additional hours worked beyond your regular schedule

Working Environment: Join a team that leads the industry through cutting-edge ideas and solutions. Be part of an innovative and supportive work environment where your contributions are valued and recognized.

Deadline to Apply: Please submit your application by July 5, 2024, to be considered for this position.

Equal Opportunity Statement: Nordstrom is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, or any other protected status. We are committed to creating a diverse and inclusive workplace where all individuals are respected and valued.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.