Online Customer Success Officer

Job Description:

Ryder System is currently seeking a part-time Online Customer Success Officer to join our team in Perth, Western Australia. As an Entry Level position, no prior experience is necessary, but we are looking for motivated and driven individuals who possess strong adaptability and time management skills.

Responsibilities: - Manage and respond to customer inquiries and issues through various online platforms such as email, chat, and social media - Proactively engage with customers to ensure their satisfaction and success with Ryder System's products and services - Collaborate with cross-functional teams to address customer needs and improve overall customer experience - Analyze customer data and feedback to identify trends and make recommendations for improvement - Provide training and guidance to customers on how to maximize the value of Ryder System's offerings - Contribute to the development of customer success strategies and initiatives

Requirements: - Motivated and driven individual with a strong desire to succeed - Excellent communication skills, both written and verbal - Ability to prioritize tasks and manage time effectively - Strong problem-solving skills and a customer-centric mindset - Proficiency in using online platforms and tools - A willingness to learn and adapt in a fast-paced environment

Benefits: - Vision insurance - Profit sharing - Free accommodation

Working Environment: At Ryder System, we offer a dynamic workplace that values teamwork, fosters innovation, and promotes shared success. Our employees are encouraged to collaborate, think creatively, and take on new challenges in a supportive and inclusive environment.

Deadline to Apply: July 7, 2024

Equal Opportunity Statement: Ryder System is an equal opportunity employer and is committed to providing a workplace that is free from discrimination and harassment. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.