Online Customer Support Assistant

Job Description:

Berkshire Hathaway is seeking a motivated and resourceful Online Customer Support Assistant to join our team in Sydney, New South Wales. This part-time, entry-level position is perfect for individuals looking to gain experience in the customer support field. As a member of our team, you will be responsible for assisting customers with their inquiries and providing the highest level of support.

Responsibilities: - Responding to customer inquiries via email, chat, and phone - Providing product information and troubleshooting assistance - Resolving customer complaints and issues in a professional and timely manner - Working closely with the customer support team to ensure a seamless experience for all customers - Managing customer interactions on social media platforms - Collaborating with other departments to improve overall customer satisfaction

Requirements: - No prior experience required - Highly motivated and resourceful individual - Strong adaptability and project management skills - Excellent communication and problem-solving abilities - Ability to work independently and as part of a team - Proficiency in Microsoft Office and basic computer skills

Benefits: - Gym membership - Company equipment provided - Travel opportunities for training and conferences

Working Environment: At Berkshire Hathaway, we pride ourselves on being a company that transcends borders and promotes collaboration on a global scale. You will have the opportunity to work with a diverse team of professionals and gain valuable experience in the customer support industry.

Deadline to apply: 2024-05-28

Equal Opportunity Statement: Berkshire Hathaway is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.