$2,600 - 3,900 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
Job Description:
Targa Resources is seeking a talented Remote Support Associate to join our dynamic team in Canberra, Australian Capital Territory. As a Remote Support Associate, you will be responsible for providing remote technical support to our customers, ensuring their issues are resolved in a timely and efficient manner. This part-time position requires a minimum of 3 years of experience in a similar role and offers a competitive salary package.
Responsibilities: 1. Respond to customer inquiries and provide technical support via phone, email, or chat. 2. Troubleshoot and resolve technical issues remotely. 3. Escalate complex issues to the appropriate team for further assistance. 4. Document all customer interactions and solutions in the internal database. 5. Collaborate with the larger support team to ensure a seamless customer experience. 6. Stay up-to-date on product knowledge and industry trends to provide accurate information to customers. 7. Assist with ongoing projects and initiatives to improve the overall support process.
Requirements: 1. Minimum of 3 years of experience in a technical support role. 2. Independent and confident personality traits, with the ability to work autonomously. 3. Strong planning and research skills to effectively solve customer problems. 4. Excellent communication skills, both written and verbal. 5. Proficiency in using remote support tools and software. 6. Experience working with a diverse customer base. 7. Ability to multitask and prioritize tasks in a fast-paced environment.
Benefits: 1. Gym membership to promote employee wellness. 2. Joining bonus for new hires. 3. Free food provided during working hours. 4. A supportive and inclusive working environment that values equality and fairness for all employees.
Equal Opportunity Statement: Targa Resources is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. We encourage all qualified individuals to apply for this position.
Deadline to apply: July 5, 2024
If you meet the qualifications and are looking for an exciting opportunity to grow your career in the remote support field, we encourage you to apply for the Remote Support Associate position at Targa Resources today!
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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