Support Officer - Work from home

Job Description: Altium, a leading technology company based in Brisbane, Queensland, is seeking a part-time Support Officer to work from home. This entry-level position is ideal for individuals who are resilient, hardworking, adaptable, and possess strong project management skills.

Responsibilities: 1. Provide support to customers via phone, email, and chat in a timely and professional manner. 2. Troubleshoot technical issues and provide effective solutions to customers. 3. Assist with product demonstrations and training sessions for customers. 4. Collaborate with the sales team to ensure customer satisfaction and retention. 5. Maintain accurate and up-to-date records of customer interactions.

Requirements: 1. High school diploma or equivalent. 2. Excellent communication skills, both verbal and written. 3. Ability to work independently and efficiently. 4. Strong problem-solving skills and attention to detail. 5. Basic computer skills and knowledge of software applications. 6. Ability to adapt to changing priorities and work under pressure. 7. Project management skills are a plus.

Benefits: 1. Travel opportunities for training and conferences. 2. Medical coverage for employees. 3. Paid sick leave for eligible employees.

Working Environment: At Altium, we believe in unleashing creativity and celebrating innovation. As a Support Officer, you will have the opportunity to work from home in a dynamic and supportive environment that encourages personal and professional growth.

Deadline to Apply: Interested candidates should submit their application by May 24, 2024.

Equal Opportunity Statement: Altium is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other protected status. We welcome and encourage applications from all qualified individuals.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.