Remote Support Specialist

Job Description:

United Natural Foods is seeking a Remote Support Specialist to join our team in Adelaide, South Australia. This part-time position is ideal for entry-level professionals who are looking to gain valuable experience in the field of remote support. As a Remote Support Specialist, you will be responsible for providing technical support to our clients and customers, troubleshooting issues remotely, and ensuring timely resolution of technical problems.

Responsibilities: - Provide remote technical support to clients and customers via phone, email, or chat - Troubleshoot hardware and software issues remotely - Escalate complex technical issues to the appropriate team members - Provide excellent customer service and ensure customer satisfaction - Document all support interactions and resolutions - Stay up-to-date on the latest technology trends and developments - Collaborate with team members to improve the overall support process

Requirements: - Resilient and confident personality traits - Strong negotiation and presentation skills - Excellent communication skills - Ability to work independently and as part of a team - Basic understanding of computer hardware and software - Willingness to learn and adapt to new technologies - High school diploma or equivalent

Benefits: - Visa sponsorship for qualified candidates - Company transportation for work-related travel - Travel and spending expenses covered - Opportunities for growth and advancement within the company - A dynamic workplace that values teamwork, fostering innovation, and shared success

Equal Opportunity Statement: United Natural Foods is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating a diverse and inclusive work environment for all employees.

Deadline to apply: May 16, 2024

If you are a resilient and confident individual with a passion for technology and customer service, we invite you to apply for the Remote Support Specialist position at United Natural Foods in Adelaide, South Australia. Join our team and contribute to our mission of providing top-notch technical support to our clients and customers. Apply now and take the first step towards a rewarding career in the tech industry.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.