Support Specialist - Work from home

Job Description:

We are looking for a talented Support Specialist to join our team at Fidelity National Financial. This is a part-time, work-from-home position based in Canberra, Australian Capital Territory, AU. As an Associate Level Support Specialist, you will be responsible for providing exceptional customer support to our clients.

Responsibilities: - Responding to client inquiries via phone, email, or chat in a timely and professional manner - Troubleshooting technical issues and providing solutions to clients - Documenting client interactions and feedback - Collaborating with other team members to ensure seamless customer service - Assisting with product testing and quality assurance - Providing training and support to new clients as needed

Requirements: - 2 years of experience in customer support or a related field - Resourceful and driven individual who can work independently - Attention to detail and strong people management skills - Excellent communication skills - Ability to adapt to a fast-paced work environment

Benefits: - Visa sponsorship for eligible candidates - Retirement plan - Medical coverage

Working Environment: At Fidelity National Financial, we encourage calculated risk-taking to drive innovation and progress. We provide a supportive and inclusive work environment where employees are empowered to take ownership of their work and make a meaningful impact.

Equal Opportunity Statement: Fidelity National Financial is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and strive to create a supportive environment where all employees can thrive.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.