Support Specialist - Work from home

Job Description: Navistar International is seeking a motivated and detail-oriented Support Specialist to join our team. This position is a part-time role that allows for remote work from home in Brisbane, Queensland. As an entry-level position, no prior experience is required, making it the perfect opportunity for individuals looking to kickstart their career in a supportive and engaging work environment.

Responsibilities: 1. Provide high-quality support to customers via phone, email, and chat channels. 2. Assist customers with troubleshooting technical issues and provide solutions in a timely manner. 3. Collaborate with team members to escalate and resolve complex customer inquiries. 4. Maintain accurate and detailed records of customer interactions and technical issues. 5. Stay up-to-date on product knowledge and industry trends to provide informed support to customers. 6. Work independently to manage and prioritize support tickets effectively.

Requirements: 1. Independent: Ability to work efficiently and effectively in a remote work environment. 2. Driven: Motivated to exceed customer expectations and achieve personal and team goals. 3. Critical thinking: Ability to analyze information and make sound decisions to resolve customer issues. 4. Communication: Excellent written and verbal communication skills to interact with customers and team members. 5. Visa sponsorship, Dental insurance, and Life insurance benefits are provided.

Equal Opportunity Statement: Navistar International is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applicants of all backgrounds and do not discriminate based on race, gender, religion, or any other protected characteristic. All qualified candidates will be considered for employment.

Deadline to apply: May 15, 2024

If you are a self-motivated individual with a passion for customer service and technology, we encourage you to apply for the Support Specialist position at Navistar International. Join our team and start making a positive impact on our customers' experience today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.