$2,500 - 4,200 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
Job Description:
World Fuel Services is seeking a part-time Support Specialist to work remotely from home in Melbourne, Victoria, AU. As an Associate Level Support Specialist, you will be responsible for providing high-quality customer support to clients and internal teams within the company. The ideal candidate will have at least 4 years of experience in a similar role and possess strong independent and resilient personality traits.
Responsibilities: - Provide first-class customer support via phone, email, and chat channels - Troubleshoot technical issues and escalate as needed - Collaborate with internal teams to resolve customer inquiries and complaints - Manage multiple projects simultaneously and ensure timely completion - Create and maintain customer support documentation and resources - Contribute to continuous improvement initiatives to enhance the customer experience - Assist with training new team members on customer support processes and procedures
Requirements: - Bachelor's degree preferred - 4+ years of experience in a customer support role - Strong independent and resilient personality traits - Excellent people management and project management skills - Ability to work effectively in a remote, team-based environment - Proficiency in Microsoft Office Suite and CRM software - Excellent written and verbal communication skills
Benefits: - Travel and spending expenses - Parental leave - Vision insurance
Working Environment: At World Fuel Services, we believe in unleashing creativity and celebrating innovation. Our remote work environment allows team members to work from home while still collaborating on exciting projects and initiatives. We offer a flexible work schedule and a supportive team culture that nurtures personal and professional growth.
Deadline to Apply: 2024-06-29
Equal Opportunity Statement: World Fuel Services is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to providing equal opportunities for all employees regardless of race, gender, sexual orientation, age, religion, or disability.
How to apply:
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