Web Chat Assistant

Job Description:

Nucor, a leading company in Brisbane, Queensland, AU, is currently seeking a confident and dedicated Web Chat Assistant to join our team on a part-time basis. As an Entry Level role, no prior experience is required, making this the perfect opportunity for those looking to kickstart their career in a supportive and inclusive environment.

Responsibilities: 1. Interact with customers via web chat to provide information, answer inquiries, and resolve issues promptly and professionally. 2. Assist with order processing, product recommendations, and general customer support tasks. 3. Analyze chat data to identify trends and opportunities for improvement. 4. Collaborate with team members and leadership to ensure consistent and high-quality customer service. 5. Take on leadership roles within the team as needed to support operations.

Requirements: 1. Confident and dedicated individual with a strong desire to learn and grow in a fast-paced environment. 2. Excellent communication skills, both written and verbal. 3. Analytical mindset with a focus on problem-solving. 4. Demonstrated leadership capabilities, or a willingness to develop these skills. 5. Ability to work independently and as part of a team. 6. Basic computer skills and familiarity with online chat platforms.

Benefits: 1. Remote work flexibility to accommodate your schedule. 2. Ongoing training and professional development opportunities to enhance your skills. 3. Company transportation options for commuting to and from work.

Working Environment: At Nucor, we are committed to promoting equality and fairness for all employees. We strive to create a supportive and inclusive environment where everyone has the opportunity to succeed and grow.

Deadline to Apply: 2024-05-06

Equal Opportunity Statement: Nucor is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or any other protected status in accordance with applicable laws.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.