Remote Web Chat Representative

Job Description:

AGL Energy is currently seeking a Remote Web Chat Representative to join our team in Brisbane, Queensland, AU. This part-time position is entry-level, requiring no prior experience. The ideal candidate will be independent and hardworking, with a strong attention to detail and the ability to work well in a team environment.

Responsibilities: - Respond to customer inquiries via web chat in a timely and professional manner - Provide accurate information about products, services, and pricing - Resolve customer issues and complaints efficiently and effectively - Document customer interactions and maintain accurate records - Collaborate with team members to improve overall customer experience - Stay up-to-date on product knowledge and company policies - Meet or exceed set performance targets and key performance indicators

Requirements: - High school diploma or equivalent - Strong communication skills, both written and verbal - Ability to multitask and prioritize in a fast-paced environment - Proficient in using computers and technology - Ability to work independently and as part of a team - Must be detail-oriented and organized

Benefits: - Employee discounts on products and services - Relocation allowance for eligible candidates - Free accommodation for remote employees - Ongoing learning and development opportunities for personal and professional growth

Equal Opportunity Statement: AGL Energy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive work environment for all employees.

Deadline to apply: July 4, 2024

If you are a hardworking and detail-oriented individual who thrives in a team environment, then we encourage you to apply for our Remote Web Chat Representative position at AGL Energy. Join us in providing exceptional customer service and making a positive impact in the energy industry.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.