$2,900 - 4,000 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job Description:
James Hardie Industries is seeking a motivated and experienced Web Chat Representative to join our team remotely from Melbourne, Victoria, AU. This part-time position at the Associate Level requires a minimum of 4 years of experience in customer service roles.
Responsibilities: - Respond to customer inquiries and provide support through web chat communication channels - Resolve customer issues and complaints in a timely and professional manner - Demonstrate excellent communication and interpersonal skills to effectively assist customers - Collaborate with other team members to ensure seamless customer service experiences - Maintain a positive and proactive attitude towards customer interactions - Utilize company resources and tools to accurately address customer needs - Keep up to date with product knowledge and company policies
Requirements: - Previous experience in customer service roles - Ability to work independently and efficiently from a remote location - Strong communication skills with a focus on customer satisfaction - Hardworking and confident personality traits - Demonstrate cooperation and leadership soft skills - Proficient in using web chat platforms and related software - High school diploma or equivalent required, Bachelor's degree preferred
Benefits: - Paid sick leave - Profit sharing opportunities - Training and professional development programs
Working Environment: At James Hardie Industries, we encourage calculated risk-taking to drive innovation and progress. Our team values collaboration and creativity to meet the needs of our customers and industry standards. Join a dynamic and supportive work environment where your contributions are valued and recognized.
Equal Opportunity Statement: James Hardie Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, and we do not discriminate based on race, gender, sexual orientation, age, disability, or any other factor. All qualified candidates will receive consideration for employment.
Deadline to apply: May 1, 2024
Please submit your resume and cover letter detailing your relevant experience and qualifications for consideration. We look forward to reviewing your application.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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