Web Chat Specialist - Work from home

Job Description:

Whirlpool is seeking a motivated and energetic Web Chat Specialist to join our team on a part-time basis. This position offers the flexibility of working from home in Brisbane, Queensland, AU. As an entry-level position, we require at least 1 year of experience in customer service or a related field.

Responsibilities: - Respond to customer inquiries and provide support through web chat - Engage with customers in a professional and courteous manner - Troubleshoot technical issues and provide solutions - Collaborate with team members to ensure customer satisfaction - Meet performance metrics and goals set by management

Requirements: - Energetic and dedicated personality traits - Strong project management skills - Ability to negotiate effectively with customers - Excellent written and verbal communication skills - Comfortable working in a fast-paced environment - Proficiency in Microsoft Office and other relevant software - High school diploma or equivalent

Benefits: - Training and professional development opportunities - Travel opportunities for top performers - Employee discounts on Whirlpool products

Working Environment: At Whirlpool, we believe in harnessing technology to drive innovation and efficiency. As a Web Chat Specialist, you will be part of a collaborative team that values creativity and forward-thinking approaches to customer service.

Deadline to apply: 2024-07-12

Equal Opportunity Statement: Whirlpool is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals, regardless of race, gender, age, religion, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.