Support Associate - Remote Work

Alliance Data Systems is currently seeking a Support Associate to join our team in a remote work position based in Brisbane, Queensland, AU. This is a part-time role at the Associate level, requiring a minimum of 3 years of experience in a similar position.

As a Support Associate, your primary responsibility will be to provide exceptional customer service and support to our clients. This includes resolving customer inquiries, issues, and escalations in a timely and professional manner. You will also be responsible for maintaining accurate records of customer interactions and transactions, as well as collaborating with other team members to ensure a seamless customer experience.

In addition to customer support duties, the Support Associate will also be required to assist with various administrative tasks as needed. This may include data entry, file management, and other general office duties.

The ideal candidate for this position will be confident, motivated, adaptable, and possess strong people management skills. They must be able to work independently while also being a team player. Excellent communication skills, both written and verbal, are essential for success in this role.

In return for your hard work and dedication, Alliance Data Systems offers a range of benefits including employee discounts, dental insurance, and parental leave. You will also have the opportunity to work in a dynamic and innovative environment, where you will be part of a team that leads the industry through cutting-edge ideas and solutions.

If you meet the requirements for this position and are interested in joining our team, please submit your application by the deadline of July 4, 2024.

Equal Opportunity Statement: Alliance Data Systems is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.