Support Officer - Remote Work

Job Description:

Sears Holdings is seeking a motivated and resourceful Support Officer to join our team on a part-time basis, working remotely from Canberra, Australian Capital Territory. As an Entry Level Support Officer, you will play a crucial role in providing assistance to our clients and colleagues, ensuring smooth operations and exceptional customer service.

Responsibilities: - Serve as the primary point of contact for customer inquiries and provide timely and accurate responses - Support the team in various administrative tasks, including data entry, scheduling appointments, and maintaining records - Assist in resolving customer complaints and issues in a professional and efficient manner - Collaborate with team members to address any technical or operational challenges - Contribute to the development and implementation of strategies to improve customer satisfaction and retention - Handle confidential information with discretion and adhere to data protection regulations

Requirements: - Strong communication skills, both written and verbal - Excellent interpersonal abilities and a customer-focused mindset - Resourceful and able to adapt to changing priorities - Resilient and able to handle challenging situations with composure - Ability to manage people effectively and influence positive outcomes - No prior experience required - we are looking for enthusiastic individuals who are eager to learn and grow - Proficiency in Microsoft Office suite and other relevant software applications

Benefits: - Travel and spending expenses covered - Remote work flexibility, allowing you to work from the comfort of your own home - Disability insurance to protect you in case of unforeseen circumstances

Working Environment: At Sears Holdings, we are committed to environmental responsibility and sustainable practices. We strive to create a supportive and inclusive work environment where all employees feel valued and respected.

Deadline to Apply: Please submit your application by June 7, 2024.

Equal Opportunity Statement: Sears Holdings is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other legally protected status. We are committed to building a diverse and inclusive workforce.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.