Administrative Assistant For A Dental Clinic In The US - Part-Time

Client Information

The Company creates customized, oral health care as unique as our patients. They provide a safe and judgement-free environment where patients can be themselves. Their adaptable service and easy to understand explanations will help guide you through the confusion and anxiety often felt in the dentist’s chair and reveal your healthiest smile.

Job Description

SOP Transition to Whale AI

Priority: High

Tasks:

•  Review and familiarize with the current SOPs stored in Google Drive.

•  Convert and format each SOP into Whale AI’s template, ensuring alignment with your company’s formatting and content standards.

•  Organize SOPs in Whale AI according to functional categories or departments for easy access and navigation.

Quality Control and Accuracy Checks

Priority: High

Tasks:

•  Perform regular checks to ensure that all information transferred retains its integrity and is error-free.

•  Update any SOPs with recent changes or corrections during the transition phase.

•  Maintain a log of all actions taken for transparency and review purposes.

Communication and Reporting

Priority: Medium

Tasks:

•  Provide daily updates on progress, including any challenges or discrepancies encountered.

•  Communicate effectively with team members to clarify SOP details or gather additional information as needed.

•  Prepare weekly reports summarizing accomplishments and outlining next steps.

Work on Social Media content for the office

Priority: Low

Tasks:

•  Develop and schedule daily posts across all your social media platforms (e.g., Facebook, Instagram) based on the content calendar on later.com

•  Create engaging and relevant content that reflects the values and services of your dental practice, such as educational posts on dental health, behind-the-scenes looks at the office, and promotional offers.

•  Design visually appealing graphics and videos using tools like Canva to enhance post engagement

Must Haves

• Proficiency in Digital Tools
• Must be adept in using Whale AI for SOP management and social media platforms (Facebook, Instagram, LinkedIn).
• Familiarity with Google Drive and basic photo editing and graphic design tools like Canva.
• Familiarity with using AI based software like ChatGPT. • Strong Writing and Communication Skills
• Excellent written communication skills for crafting engaging social media posts and professional responses.
• Ability to communicate clearly and professionally with online communities and in internal communications. • Organizational Skills
• Experience in managing content calendars and scheduling posts.
• Ability to manage and prioritize multiple tasks efficiently. • Analytical Skills
•Competence in using social media analytics tools to track performance and derive insights.
• Ability to interpret data and adjust social media strategies based on performance metrics. • Attention to Detail
•Strong focus on accuracy and detail, essential for transferring SOPs accurately into a new system.

Nice to Haves

•Experience in Healthcare or Dental Industry
• Understanding of dental or healthcare terminology and practices can enhance the relevance and accuracy of content related to your dental office. • Creative Skills
• Ability to create original graphics and video content that can make social media posts more engaging and visually appealing. • SEO and Digital Marketing Knowledge
• Understanding of basic SEO principles and digital marketing strategies can help in expanding the reach and effectiveness of social media efforts. • Customer Service Experience
• Prior experience in handling customer inquiries and managing online communities can be beneficial for engaging with patients and addressing their concerns on social media.

Home Office Requirements

Please only apply for this role if you have the following home office requirements: · Perfectly working headset and webcam
· Stable internet connection of at least 25 Mbps to 50 Mbps
· Up to date computer system with a minimum of Windows 8 or Mac OS X
· Quiet room with no distractions or background noises
· A backup plan if the power goes out or if your internet connection becomes unstable during your shift Only applicants meeting the strict criteria above will be contacted.