General Admin Assistant For A Clinic In The US - Part-Time

Client Information

They are a dedicated team committed to empowering individuals to look, feel, and live their best. As a leading destination for holistic wellness and comprehensive primary care, they pride themselves on delivering personalized, compassionate, and high-quality services to valued clients. In their Med Spa, they offer an array of innovative treatments designed to rejuvenate the body, refresh the mind, and restore confidence. From advanced skincare solutions to rejuvenating aesthetic procedures, their expert team is here to help clients achieve their beauty goals and embrace their unique glow. In their Primary Care clinic, they prioritize preventive healthcare and holistic wellness, offering a wide range of services to support clients' overall health and well-being. From routine check-ups to chronic disease management, their experienced healthcare professionals are dedicated to providing comprehensive and compassionate care to every individual they serve.

Job Description

• Answer calls

• Book appointments

• Make calls to insurance providers

• Order supplies

• Call pharmacies

• Return calls

• Monitor emails

• Post media content

• Create flyers

• Conduct cold calls

• Send monthly emails

• Manage email marketing campaigns

• Verify insurance

• Assist with other tasks as needed

Must Haves

Excellent Communication Skills:
• Ability to effectively communicate with clients over the phone, in person, and via email.
• Clear and professional phone etiquette for answering calls and returning messages promptly. Organizational Skills:
• Proficiency in booking appointments and managing schedules efficiently.
• Ability to prioritize tasks and manage time effectively, ensuring smooth operations. Customer Service Skills:
• Strong interpersonal skills for interacting with clients in a courteous and empathetic manner.
• Ability to address client inquiries, resolve concerns, and provide exceptional service. Attention to Detail:
• Accurate data entry skills for recording client information and scheduling appointments.
• Thoroughness in verifying insurance details and ensuring accuracy in orders and communications. Administrative Skills:
• Proficiency in managing emails and monitoring correspondence to ensure timely responses.
• Experience in handling administrative tasks such as ordering supplies, coordinating with pharmacies, and managing paperwork. Marketing Skills:
• Creativity in developing and posting engaging social media content to promote the business.
• Ability to design eye-catching flyers and marketing materials to attract clients. Sales Skills:
• Confidence and persuasiveness in making cold calls to potential clients or partners.
• Ability to communicate the value proposition of the services offered and generate interest. Marketing Automation Skills:
• Familiarity with email marketing platforms for sending monthly newsletters and promotions.
• Ability to segment client lists, craft engaging email content, and analyze campaign performance. Insurance Knowledge:
• Understanding of insurance processes and procedures for verifying coverage and processing claims.
• Proficiency in communicating with insurance providers to ensure accurate billing and reimbursement.

Home Office Requirements

Please only apply for this role if you have the following home office requirements: · Perfectly working headset and webcam
· Stable internet connection of at least 5 Mbps to 15 Mbps
· Up to date computer system with a minimum of Windows 8 or Mac OS X
· Quiet room with no distractions or background noises
· A backup plan if the power goes out or if your internet connection becomes unstable during your shift Only applicants meeting the strict criteria above will be contacted.