Admin & Base Support - Part-Time

Role Overview

LTTS is currently on the lookout for an admin and base support person. This is a part-time position in Alice Springs. NT.  In this largely unsupervised role, you will run our office/admin tasks, manage bookings, facilitate customer support and manage trek logistics orders and shop sales for both Larapinta Trail Trek Support and Australian Alps Trek Support. 

This is a mid-tier level role and would be suitable for someone with at least 2 years of admin/office management experience.  This role does at times require physical field work tasks. 

If you are interested in a full-time, 4-day-a-week role, please still apply and specify that on your cover letter.

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Position Overview

Tasks

• ​Office & Booking Management
• Customer Service/CRM ( Email, Phone and Chat Support)
• E-Commerce/ Sales / Post
• Base Management & Coordination ( with field team)
• Some field tasks as required​

Conditions​

• Alice Springs, NT
• Contract
• Part-Time (20 hours per week),
• Mon-Thu / 830am-130pm
• 12% superannuation
• Allowances, Over-Time and Leave Entitlements 
• 3-month probation period
• Flexible workplace and WFH options
• Uniform ( Shirt, Polo, T-Shirt) Provided
• Excellent staff discounts for top outdoor brands (Tents, Packs, Poles, Stoves etc)
• Certified and Non-Certified Training provided​
• Base Award: MA000002: Clerks - Private Sector Award​

Minimum Requirements (No Exceptions)​

• Minimum of 2 years experience in a similar role and similar industry
• Must be a current Alice Springs resident and lived in Alice Springs for a minimum of 1 year or are willing to move here.
• Current Certificate III in Business Administration or Equiv ( or willing to obtain)
• Experience and competency in Office 360, Adobe Acrobat Pro, Shopify, CRM Software, LiveChat, Rezdy, ChatGPT.
• Current Drivers Licence
• Current Basic First Aid Certificate​

Highly Desirable (Any one or more)

• ​Current H Endorsed Licence (NT)
• Full Manual Licence
• 4WD Course
• Completed the Larapinta Trail End to End in the last two years​

Recruitment and Selection Requirements​

You will be required to complete or undertake:​

• a psychometric assessment
• a Criminal and Traffic History Check
• an onsite selection panel
• A practical exam ( online and in person)
• an IT and software literacy and competency assessment
• a cyber security awareness assessment
• Extensive Reference Checks. Your referees will be required to complete a comprehensive online reference assessment

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Don't Apply if:​

• you do not live in Alice Springs.
• you don’t meet the minimum requirements. No exceptions.
• you are not prepared to complete or undertake the above selection requirements
• you are punctuality challenged. 
• you are not prepared to be well-presented, well-spoken and customer-focused.