Administration Assistant

At TWS, our mission is to be a trusted partner in workplace rehabilitation by delivering expert health and injury management services to the people of Tasmania.

With a dedicated team of knowledgeable local professionals, we leverage our extensive experience to support both metropolitan and regional locations. We are committed to providing evidence-based, outcome-oriented return-to-work services that ensure a seamless and effective recovery for your injured employees. We assist both individuals and organisations in preventing and recovering from injuries impacting their lives.

As a TWS Team Member you will be provided:

• Competitive salary and generous employee benefits
• Guaranteed flexible working, so you can enjoy all that Hobart and Tasmania has to offer!
• Opportunities to continue developing and growing your career within the wider group

Our Office Administrator is an important role in our team, where you would be responsible for providing general office support to management, rehabilitation consultants and employment consultants, ensuring an efficient and timely admin support service is provided to the team. 

This is a part time role (16 hours per week - ideally 4 hours per day over 4 days).

Day to day, you will be involved in:

• Office Reception duties including 
  • Patient interaction - greeting patients and visitors, answering calls and handling general enquiries
  • Appointment scheduling
  • Patient information management including verifying patient information and maintaining records
  • Clerical and administrative tasks
  • General office maintenance
• Consultant Support including
  • Administrative support to team members
  • Proofing, distribution and efficient filing of documentation

• Experience in the occupational rehabilitation or insurance industry is desirable.
• Experience working in a quality assurance role including the development, implementation and evaluation of policies and procedures.
• High level of administrative skills including eexcellent proficiency with Outlook, Word and Excel and technology.
• Strong attention to detail.
• Demonstrated excellent time management and prioritization skills and ability to manage a diverse workload with competing priorities.
• Ability to work well under pressure.
• Ability to work effectively under minimal supervision.

What we offer

• Truly flexible work arrangements (WFH, part-time, supportive of family commitments)
• Supportive team environment where you will be working with a passionate and dedicated multidisciplinary Allied Health team.
• Extensive employee benefits package including salary packaging, novated leasing, leave purchasing scheme, paid parental leave, Employee Assistance Program and much more!
• You will also be joining a company that is part of MedHealth, a family of industry leading health, medical and employment enterprises, which has been voted 2 years in a row as an Australia’s Financial Times ‘Best Place to Work’ organisation.

About TWS

Total Workfit Solutions (TWS) is Tasmania’s largest injury prevention and workplace rehabilitation provider. Find out more about TWS and how you can develop your career in Australia via the link: https://www.totalworkfitsolutions.com/workinaustralia/

Founded and based in Hobart, TWS has established a strong reputation for having a highly skilled team of allied health professionals, with extensive knowledge of state-based industries. TWS’s clients range from insurers, State government, local government and small, medium and large enterprises, and is approved by WorkCover Tasmania as a Workplace Rehabilitation Provider.

To apply

To have a confidential discussion or to find out further information on the role, please contact our Talent Acquisition Lead, Erin Mansell via email: [email protected].

We will be shortlisting immediately don’t delay, apply today!

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.