Administration Officer - Allied Health Reception - Urgent - Part-Time

Swan Hill District Health Administration Support – Reception

0.6 FTE (45.6 hours per fortnight) 

Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent level customer service to a diverse range of people? An exciting opportunity has become available for an enthusiastic and motivated person to work as part of our Administration Support team which has a focus of providing the highest level of outstanding customer service around patient centred care. This is a part-time position with core office hours being Monday to Friday, 8.00am – 5.00pm.  

About the role

• Act as a receptionist initially in Allied Health with the opportunity to upskill in other departments.  Duties will include but not limited to answering phones, scheduling of appointments, maintenance of patient records while providing a high level of administrative support to Allied Health Clinicians.
• Greet patients and visitors in a courteous, efficient manner and determine the manner of their inquiries
• Provide a high level of customer service and communication to diverse patient/client base who present to SHDH reception areas..
• Receipting into the Health Service’s various accounting programs.
• End of day banking.
• General administration as required.

Key Selection Criteria:

• Demonstrated excellent Customer service skills in a fast-paced work environment, remaining calm under pressure.
• Work collaboratively and respectfully with others communicating openly and effectively within a team environment.   
• Perform all duties with a high attention to detail and complete all tasks within set deadlines.
• Excellent computer and writing skills.
• High level of administrative skills with demonstrated ability to plan, prioritise and organise workloads.

About You: 

• Previous experience in Administration Support roles.
• Current National Police Check & Working with Children’s Check
• Complete COVID Vaccinations & 2024 Flu Vaccination, Serology evidence of immunisation status

About us: Swan Hill District Health is a 143 bed (including Aged Care), fully integrated rural public health facility servicing a greater community of around 35,000 people. Our vision at, Swan Hill District Health, is to provide clear, connected care, best experience for our community SHDH is a compassionate, family friendly employer where every employee is a valued team member. Inclusive of a perfect work/life balance, SHDH also provides:

• A dynamic workplace                                   
• Discounted Corporate gym memberships
• Free onsite car parking                                
• Professional Development opportunities 
• Salary Sacrifice/Packaging                          
• Employee Assistance Program

To apply for this position, email the completed Application for Employment form, Cover letter, CV and response to the Key Selection Criteria to [email protected]. 

You will find the full position description containing the key selection criteria & application for employment form in the attached documents. Swan Hill District Health reserves the right to commence interview immediately upon receipt of applications.

Enquiries about this role should be directed to Jen Bellinger, Administration Co-Ordinator Finance, Ph.: (03) 5033 9316 or E: [email protected] 

Closing date Friday 21st June 2024

Swan Hill District Health is an equal opportunity employer committed to diversity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.