Bilingual Virtual Assistant Scheduler

At Therapy Tree, we endeavor to treat the whole person with a multidisciplinary family-centered

approach. We are one tree with many branches, and we coordinate together to provide the best

overall outcome for our patients and to empower children and adults to live more rich and

fulfilling lives. We provide evidence based, results oriented therapy which is tailored to meet the

needs of each individual.

The Opportunity

This position offers the chance to work remotely while being an integral part of a dynamic team.

You will have the opportunity to enhance your skills in a supportive environment and play a

crucial role in the company’s success.

Skills:

• Excellent verbal and written communication skills in English and Spanish

• Strong organizational abilities

• Proficient in scheduling and calendar management and optimization

• Familiarity with travel planning

• Ability to issue invoices accurately

Responsibilities:

Answer and make calls in Spanish and English

Schedule, reschedule, and confirm appointments for therapy sessions

Respond to inquiries via phone, email, and messaging platforms

Provide compassionate and clear communication to parents and caregivers

Update and maintain scheduling records in our internal systems

Coordinate with therapists and staff regarding availability and scheduling needs

Handle last-minute cancellations and reassignments efficiently

Assist with follow-up calls and reminders

Qualifications:

Fluent in Spanish and English (excellent verbal and written communication)

Prior experience in customer service, healthcare, or scheduling roles preferred

Familiarity with tools like Google Workspace, Zoom, and scheduling software (e.g., TherapyNotes, SimplePractice, Calendly) is a plus

Strong organizational and multitasking skills

Patient, empathetic, and professional in tone

High attention to detail and accuracy

Must have a reliable internet connection and a quiet workspace

Must have a noise-cancelling headset

Able to work during U.S. business hours (Arizona time)

We value diversity and inclusion in our workforce in order to fully support our families. Therapy

Tree welcomes applicants of any race, age, religion, gender, identity or any other aspect which

makes you unique.