Why this role is for you
As a part-time Billing Officer in our Operations team, you will be responsible for the end-to-end coordination of accurate and timely bill generation, reconciliation and distribution of bills to LPE’s customers.
Please include your preferred hours and days of availability in your application submission.
You will become a key link to our field-based Meter Reading team, through regular job scheduling aligned to LPE’s bill schedule. You will become a subject matter expert of the LPE billing software in order to effectively analyse, monitor and resolve billing investigation, corrections, disputes, unbilled accounts, unknown consumers and conduct site billing profile audits.
To really be successful in this role, you will be an analytical and critical thinker, be driven and motivated to problem solve through investigation and reconciliation of data and possess exceptional attention to detail.
You will be someone who enjoys building relationships with internal and external stakeholders in order to efficiently resolve billing issues and provide an exceptional billing service to our customers.
Joining a team of four, your key functions will include:
This is a fantastic opportunity to utilise your already strong administrative skill set and expand your career in Operations, in a role where you can showcase your ability to be guided by a structured process, whilst thinking critically and picking up on anomalies which don’t look quite right.
We don’t expect someone with industry experience, we’re searching for someone who is energised by solving problems and continually improving processes, asking those ‘why’ questions to make our operations better.
Why you're right for LPE
Why Us
LPE are your smarter, friendlier, Strata community experts. Based on the Sunshine Coast, LPE service the Queensland energy market, selling electricity, hot water, solar, EV charging and other metered services to strata communities, supporting those living in strata communities to reduce their carbon footprint and energy bills with no upfront cost.
We’re passionate about making a real difference to the locals we partner with by offering a range of career opportunities and pathways to demonstrate our commitment to our local community.
We believe in presenting you with a chance to build your knowledge and skills through establishing a structured plan around your professional goals and career growth aspirations.
LPE provides a range of employee benefits including:
Check us out at: www.localityenergy.com.au
Interested?
Apply now with your up-to-date Resume & Cover Letter outlining your suitability and interest for this role. Candidates must include your preferred days and hours of availability with your application.
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