Job Description - Business Continuity Management Specialist
About the Role
Reporting to the Operational Resilience Manager, you will independently lead key operational resilience and business continuity (BCM) workstreams across the organization. In this hands-on, high-impact role, you will embed the BCM Lifecycle, facilitate Business Impact Assessments (BIAs), design BCM capability tools, and build organizational resilience through active training, testing, and continuous improvement.
Key Responsibilities
Workstream Ownership: Manage end-to-end BCM delivery plans, timelines, risks, and stakeholder reporting across assigned service lines and enabling functions.
Lifecycle Delivery: Facilitate strategic and operational BIAs to validate critical operations, recovery targets (MAO, RTO, RPO), resource dependencies, and recovery gaps.
BCP & Recovery Strategy: Partner with business process owners and coordinators to develop practical business continuity plans, workarounds, and escalation pathways.
Exercises & Capability Building: Design and facilitate scenario-based continuity exercises; deliver role-based training and maintain BCM communities of practice.
Maturity & Framework Design: Build and roll out a repeatable BCM maturity model aligned with organizational frameworks, NSW Government standards, and industry best practice.
Tech & Systems Support: Support the design, configuration, data quality, and adoption of the BCM module within Risk Connect.
Reporting & Governance: Produce evidence-based dashboards detailing lifecycle progress, maturity baselines, target progress, and control effectiveness.
Third-Party Resilience: Review continuity and IT DR arrangements for material service providers and strategic partners.
Selection Criteria Skills & Qualifications
Tertiary Qualification in Business, Risk, Law, Emergency Management, or equivalent experience.
Certification: CBCI, MBCI, or equivalent BCM certification highly regarded.
Standards Knowledge: Strong understanding of BCI Good Practice Guidelines, ISO 22301 / 22317 / 22361, and APRA CPS 230 principles (applied proportionately).
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