Chiropractic Assistant / Receptionist - Continuous Learning Opportunities - Part-Time

Are You The Motivated and Dynamic Chiropractic Assistant We Are Looking For?

Are you a Chiropractic Assistant that is looking for a place to make a meaningful contribution to the local Maribyrnong & South Melbourne community, grow personally and professionally and be part of a family environment? Then this could be your dream role!

If you’ve got a passion for health and helping people achieve their goals, you’re highly skilled in interpersonal relationships, and you’re a lightning fast learner, you might just be the person we’re looking for.

We’re a holistic Chiropractic practice aiming to redefine what wellness looks like and create a model for others to follow. 

You’ll be part of a company that has one main goal: Helping people get more out of what they want out of life.

We are growing and we need a new Chiropractic Assistant to join our team!

ABOUT YOU

• You are smart, fast and confident.
• You’re passionate and outgoing.
• You have an extremely high attention for detail.
• You are a lighting fast learner and adaptable.
• You are energised and create energy.
• You thrive on personal development. You know the value of coaching.
• You demand excellence of yourself and thrive on feedback.
• You have super high emotional intelligence.
• You possess amazing communication skills.
• You are extremely accountable for your outcomes.
• You embrace technology and know how to problem solve.
• You absolutely need to want to grow!
• Have solid admin experience to hit the ground running and kick goals.

This role reports directly to the Director/Principal, while also working closely with other key members of the team.

DUTIES AND RESPONSIBILITIES 

Thinking this role was tailor-made for you? Read on to learn more.

• Provide concierge level customer service and create a warm and friendly environment for staff and patients
• Appointment scheduling and management with multiple types of appointments
• Answering phone and digital enquiries accurately and in a timely, confident and engaging manner
• Processing, reconciling payments and liaising with Medicare, HICAPS, Private Health Funds, NDIS, TAC and Workcover
• Accurate and detailed entry of patient information as well as managing digital and physical files
• Provide full support to the Chiropractors and other practitioners to ensure practice efficiency and patient satisfaction is maintained
• Be closely involved in patient management throughout their care journey
• Improve current procedures and maintain office procedures to a high standard
• Assist with practice marketing, including social media and idea generation
• Manage stock inventory and place orders
• Ensure treatment rooms and reception areas are clean and tidy

Here’s what you’ll get when you join the My Health Chiro Team:

✅Growing with us  – We believe every team member should walk out better than they walked in. Our ethos is that every person be it staff or patient become the best version of themselves. We want to see you succeed just as much as your contribution to see our team succeed. That’s why we’re passionate about growing you both personally and professionally so you can expand your career for now, and in the future.

✅Full Training and Support – Every new team member will receive on-the-job training to make sure you are fully confident in your role. We also run a peak performance environment with daily, weekly and quarterly support to make sure you reach your goals.

✅ Young and vibrant team – We are a driven small, innovative, hardworking, supportive team who are committed to excellence, always sees the upside to any situation, and maintains the strength and flexibility to change course as our business evolves. We’re always looking for ways to improve, stretch, grow and be ahead of the pack. If you love working in a team that thinks outside the box and is grounded in over delivering on patient care, then this is the team for you! Learn and thrive with our innovative, highly motivated and over achieving team. Our passion always to leads innovation in our industry in our healthcare approach as well as the way we deliver care to our community.

If you want to step into a role with great personal growth opportunities, enjoy knowing all the details and have a go getter attitude, this just might be the role for you!

THE CULTURE

Forget the traditional health or medical practice culture. We left that behind years ago for a reason and have created something entirely different! At My Health Chiro we’re all family and here to support you however we can. We have a completely digital practice that is collaborative with other healthcare practitioners. We think outside the box and strive to over deliver on patient care at every opportunity. From a thoughtful birthday message to a pregnancy care package, we take every opportunity to build value into each other and our patients.  Our motto is work should feel like home.

WHAT WE DO

My Health Chiro is a wellness driven chiropractic practice located in Maribyrnong & South Melbourne. At our practice we believe that everyone requires their own unique approach to help them achieve their individual health goals. That is why we offer a bespoke healthcare experience to every patient we see. We believe in communicating and delivering healthcare in a wellness based model with utilizing several strategies to see patients achieve their short and long term goals. We strive to provide a top tier experience whilst treating our patients like family and creating a fun, warm and friendly environment. We are a driven small, innovative, hardworking, supportive team who are committed to excellence, always sees the upside to any situation, and maintains the strength and flexibility to change course as our business evolves.

THE HOURS

Applicants must have flexibility to work in both our Maribyrnong and South Melbourne locations. We have flexible hours and several shifts across mornings and/or afternoons so being able to cover other team members during staff absences and holiday periods is important.

The role is currently a part-time position of approximately 20-25 hours. The position will be paid at an award rate, per hour.

READY TO APPLY?

• To apply for the role hit the ‘Apply’ button
• Please attach a resume and cover letter.
• Only applicants who attach a cover letter and answer the below will be considered for the role  👇👇
• Your cover letter must answer the following questions to be considered for the role. 
  • Tell us about yourself & why you would be a great fit for the role.
  • What does “Concierge Service” mean to you in a health clinic setting?
  • What are the hours you are available? When could you start? 
• Strictly no phone enquiries or applications.
• Applications close 5pm on Friday 7 June 2024 .
• Interviews will be held between Monday 10 June - Friday 14 June 2024. 

PLEASE NOTE: Only suitable shortlisted applicants will be contacted