Coordinator - Cafe One

• Max term, till April 2027 | Part Time – 4 days/week
• Salary: $45.64/hr + Super + Salary Packaging
• Location: Cairns QLD 4870
• Make a meaningful difference to the lives of Australians in need 

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all. Find out more about us and our purpose.

Your Opportunity 

Mission Australia's Café One (Cairns) is a social enterprise program which provides people with a history of rough sleeping and chronic homelessness and social exclusion the opportunity to participate in vocational training and employment. 

Operating since 2016, Café One is more than just a job; Café One is a step on the journey towards independence, giving participants a sense of pride, achievement, and to gain skills in order to become financially independent. 

The primary responsibility of the Café One Coordinator is to develop, prepare, support and assess the trainees who are undertaking the qualification of Certificate 1 in Hospitality and the barista course, in accordance with contractual and compliance requirements.  The purpose of the program is to assist those vulnerable in the community to gain skills in order to become financially independent. 

Your key responsibilities will be to: 

• Provide management of all Café One operations 
• Coordination of volunteers and community engagement activities  
• Ensuring that quality food and service are being provided compliant with QLD Health laws, regulations and Food Safety Standards 
• Be responsible for the ordering of supplies of food and coffee 
• Provide ongoing support to Trainees and assist Trainees to obtain employment or ongoing training following their traineeship 

Requirements for Success: 

• Relevant degree (desirable) and/or formal qualification at trade level 
• Demonstrated knowledge and experience working with people who have experienced long- term homelessness and the ability to work with disadvantaged people in a compassionate and effective manner 
• Knowledge of food preparation, hygiene practices and workplace health and safety 
• The ability to lead, supervise and mentor a group of Trainees 
• Strong organisational and administrative skills 
• The ability to work with limited supervision including prioritising work and managing time effectively 
• The ability maintain professional boundaries 
• The ability to cope with the physical demands of the position (such as prolonged standing, bending/squatting/twisting, lifting, reaching etc

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people. 

Your benefits

• Rewarding work – every day you know you’re making a real difference  
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support  
• Volunteering opportunities   
• Opportunity to purchase additional annual leave 
• Extra leave including Mission Australia Thank You Day & Work Anniversary Day off
• Further career development e.g. leadership training, coaching and peer support 

Our culture  

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.  

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]  

Find out more about a career with Mission Australia. 

How to apply

Click ‘Apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.