Customer Service & Enrolments Officer, Clare Court (Part -time)

Opportunity for a customer -focused administrator to join an
organisation that champions quality early learning in this part time, permanent
position. Join our team at Clare Court, Yarraville, a warm and inclusive service with
strong community connections and beautiful indoor and outdoor learning spaces.

• Permanent,
  part time role (30.4 hours per week)
  
• Located
  in the heart of Yarraville
  
• Salary
  + super + benefits
  

The Role

Are you a customer -focused administrator who enjoys engaging
with the community? Are you interested in working for a values -based
not -for -profit that positively impacts the education of children? If this
sounds like you, then our Customer Service & Enrolments Officer position
could be just what you’ve been looking for.

Based at Clare Court, you’ll play an integral role in our
enrolments process end -to -end, where you’ll respond to queries, process
applications, ensure data is accurate in our systems, and work with our
marketing and service teams to maximise the interest and uptake of our
offerings.

About You

You are a ‘people person’ who is comfortable interacting
with a diverse range of customers and stakeholders.  You’ll no doubt have
strong administration skills and be committed to providing high -level customer
service whilst adopting a continuous improvement approach to your work.

What we’re looking for

• Knowledge and experience in supporting service enrolments

• Willingness to build relationships with staff, children,
and families

• Excellent communication skills, both written and verbal,
with the ability to adopt a respectful and inclusive communication style

• Knowledge and experience with Qikkids and/or a CMS
(Childcare Management System) is desirable

• Early Childhood Education and Care industry knowledge and
experience

• Ability to navigate and understand the National Quality
Framework (NQF), National Law and National Regulations and our compliance
obligations

• Knowledge and experience across the MS Office suite

• Ability to work as part of a team (immediate team and with
others across the organisation) and is a role model for engaging and
collaborating with families and colleagues

About Us

Operating for over 85 years, Gowrie Victoria is a
not -for -profit organisation that provides long day care and kindergarten at six
sites across Melbourne. We also have a growing consulting function and an RTO
specialising in early learning qualifications. 

As a not -for -profit organisation that puts people first,
we’re dedicated to investing in your success offering:

• Professional and career development support

• Paid parental leave and an employee childcare discount of
up to 30% off the gap fee

• 17.5% annual leave loading 

• Events to recognise the achievements of our team members

• A positive workplace culture and engaged workforce

Does this role sound like you?

Simply click the ‘I'm interested’ button and attach your
resume and cover letter outlining why you think you would be a good fit for
this role. For further information on what’s it’s like to work with us and a
position description.  Please visit our careers page
(gowrievictoria.org.au/careers -hub/)

Applications will be reviewed as they are submitted, so
don’t hesitate to apply!

Gowrie Victoria is an equal opportunity employer and a child
safe organisation and you can view our commitment to child safety here www.gowrievictoria.org.au/about

You must have a legal right to work in Australia and pass an
employee Working with Children Check.