Customer Solution Consultants

Customer Solution Consultants DFP Recruitment location Melbourne. AUD 35.86 per hour.

Multiple inbound customer service opportunities with a leading Australian health insurance provider within their entry level Customer Soloution team. Our client is a leading Australian Health Insurance provider, offering opportunities for experienced customer service professionals to join their growing team!

You will manage inbound enquiries from existing members, providing exceptional service, and matching the products that suit their needs best. Comprehensive training is provided and is coupled with a supportive team environment to achieve great success.

What's in it for you 4 weeks of initial paid training within a supportive team environment. Flexible work from home arrangement with modern IT equipment provided.

Opportuity to transition to permanency which includes employee benefits such as subsidised banking and health insurance products. Discounted onsite café. Employee wellbeing and health programs. Discounts on retail products and services.

What we are looking for experience within health insurance is highly regarded. Recent customer service experience in either a retail, hospitality, or phone-based environment. An interest in health and passion for helping customers. Self-motivation and enjoy working towards team KPI’s.

Ability to commit to a flexible rotating roster Monday to Friday – no weekends. Proficiency with navigating multiple systems. Strong written and verbal communication skills. Preferred candidates will be required to successfully pass background checks (including police checks, reference checks)