Family Liaison Officer

The Opportunity
A rewarding opportunity to be involved in a Dementia Support Australia initiative looking to support people living with dementia who are transitioning from hospital settings back to their homes or into residential care.

This role offers the chance for professional growth and exposure to a new project, making it a perfect fit for those looking to advance their career.

The role
Offer compassionate pre- and post-placement advice and support to families of people living with dementia throughout the transition from hospital to the next stage of care, and collect valuable data to inform the development of a transition care plan to support a seamless transition for clients with dementia from acute care to residential or home settings, enhancing understanding of their social history, care needs and support networks.

This role is offered as a Fixed Term Part-time, 0.8 FTE Contract until July 2028. This role is based out of our Cardiff, NSW location. 

Benefits

• Market leading remuneration
• Salary packaging; $15,900 annually for living expenses, plus up to $2,650 each year for entertainment benefits.
• Flexible hybrid work arrangements in a friendly workplace with an emphasis on work life balance
• Additional training & career development opportunities
• Leave benefits – purchased additional annual leave
• Reward and Recognition Program
• Fitness Passports: Full facility access can include gyms, group classes and pools for yourself and your family.
• Free independent and confidential counselling sessions and free wellbeing resources and webinars available through our Employee Assistance Program in multiple languages. 
• Exclusive discounts at MyCar; Servicing, Brakes, Repairs, and Tyre Care Plans
• Exclusive commercial discounts for JB HI-FI and The Good Guys

Responsibilities

• Contribute to assessing clients’ needs, abilities or behaviour using a variety of methods, including validated assessments and semi-structured interviews with family members.
• Build rapport and a working relationship with families/representatives participating in the program.
• In consultation with other DSA team members, facilitate conversation between families/representatives and hospital or aged care staff during the pre- and post-placement phase.
• Exploring and understanding opportunities and challenges around the transition and placement of someone living with dementia.
• Support families to develop flexible and informed expectations around placement of someone living with dementia.
• Participate in family and case conferences.
• Providing emotional support and practical advice for families in relation to obtaining a placement and supporting the person living with dementia to transition out of hospital.
• Collection of data sets to aid in better understanding what is needed for successful placement of someone living with dementia.

What do we need from you?

• Experience as a Social Worker or Registered Psychologist is essential
• Strong experience and knowledge in dementia care and mental health for older persons
• High level of communication and interpersonal skills to lead and influence
• Excellent problem-solving and decision-making skills
• Excellent written and verbal communication skills
• Commitment to engage and align with HammondCare’s Christian Mission, Motivation, and Mission in Action.
• A current Australian drivers licence and willingness to travel intrastate and interstate
   

Ready to make a change? Apply Now!

All short-listed applicants will be asked to consent to a criminal record check and references.

DSA is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive to create an equal employment environment where everyone from any background can be themselves.