Franchise Administration Assistant - Growth-Minded Organization - Part-Time

About the Company

Aramex is a Global Provider of comprehensive Logistics and Transportation Solutions with a presence in over 65 countries and growing rapidly. Aramex Australia provides a cost-effective and reliable courier service and has a network that comprises of 28 Regional Locations and over 800 Courier Franchisees. 

Aramex is an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all employees and adopt the philosophy that great performance comes from great people.

About the Role 

Aramex Melbourne is part of the world’s largest courier and Logistic Group, with more than 880 franchisees across Australia. The Franchise Development department of the Regional Franchise of Melbourne has the strategic responsibility to grow the network, including franchisee advocacy, communication, culture, and engagement whilst supporting associated governance and compliance in accordance with the legislative requirements under the Franchising Code of Conduct. 

This presents an exciting opportunity for a Franchise Administration Assistant (part-time) for our Port Melbourne office, reporting to the Franchise Development Manager. Aramex Melbourne is seeking to employ an energetic, friendly, and diligent team orientated staff member who will report to the Franchise Network Development Manager, and work alongside a small, high performing team, primally responsible for the communications compliance, document management and reporting of our Regional Courier franchise network.

Key responsibilities include:

• All franchise recruitment administration (including support in the introduction process) 
• Franchise documentation including disclosure documents and agreements in accordance with legislative requirements under the Franchising Code of Conduct 
• Liaison with suppliers, new and existing courier franchisees, sales reps and customers 
• Assist with the organisation of recruitment exhibitions / seminars 
• Franchise communications and ad-hoc reporting 
• Understanding, ensuring and compliance of all aspects of the franchise agreements 
• Carry out billing activities according to deadline and maintain up to date billing system

 To be successful in this role:

• Minimum 2 years previous experience in administrative role 
• Franchise administration experience highly regarded
• Ability to work with people from different backgrounds 
• Able to work to set deadlines under pressure 
• Exceptional communication skills (verbal, written and listening) 
• Strong computer skills in Microsoft Office (Word, Excel and Power Point) and Salesforce 
• Possess strong numerical skills and communication skills 
• High level of accuracy and attention to detail 
• Confident in talking to people face to face and over the phone • Reliable and punctual 
• Ability to multitask and priorities 
• Immediate start preferred 
• Multi lingual (Mandarin, Vietnamese, English) highly regarded

If you think this would be a great opportunity for you, please apply today by submitting your cover letter and cv.

Due to the volume of applications for this role, we may only be able to respond to shortlisted candidates.

Closing date of application is Tuesday 18.06.2024.