$75,000 - 80,000 yearly
Number of Applicants
:000+
Job Title: Global Logistics, Customer Care and operations
Quality Assurance & Control (Manufacturing, Transport & Logistics)
Company: Tiles of Ezra
Location: Hybrid: Working hours from home as part of normal practice.
Type: Part-Time (3-4 days per week, sporadic hours) – 12 month Maternity leave role with opportunity to stay on subsequent to this time frame.
About Us:
Tiles of Ezra is a family-owned company with a global presence in the UK, USA, Canada, NZ, Denmark, Spain, Japan, Australia, UAE and expanding. We specialise in providing high-quality, one of a kind, handcrafted tiles to clients worldwide.
Position Overview:
As our Global logistics, Customer Care, manufacturing & operations representative you will play a crucial role in caring for our multiple global distribution clients, working closely with managing orders with our manufacturing teams in Vietnam and Morocco, in addition to having significant input in logistics and freight operations with our freight agency partners worldwide. If you are a highly organised, highly detail-oriented individual, who loves autonomy who can work autonomously this would be a great fit. If you thrive off ensuring smooth communication with all stakeholders this will be a role you will find great fulfilment in.
If you're all about thinking outside the box, working independently, and being responsible for order processing, invoicing, purchase orders, organising and facilitating QC mid- post production and coordinating with various teams across the globe this role would be a great fit for you.
If you thrive in a fast-paced environment and are dedicated to delivering unparalleled service, this role offers a unique opportunity to make a meaningful impact in a global setting.
What You’ll Bring
Global Customer Care & Sales
Freight and Operations
Communication and Coordination:
Problem Resolution:
Demonstrate persistence in obtaining resolutions, even in cases of delayed responses.
Client Service:
Team Collaboration:
Skills/Qualities/Requirements:
Strong organisational skills with the ability to manage time efficiently and prioritise workloads.
Excellent problem-solving abilities with a focus on providing exceptional customer service.
Proficient in invoicing processes and associated administration tasks.
Interest in interior design and a keen eye for details.
High-level interpersonal, oral, and written communication skills.
Basic computer skills, including knowledge of Microsoft Word, Excel, and accounting systems such as Xero.
Charismatic with a proactive approach to tasks.
Australian Permanent Residents only.
Previous experience in a similar role is advantageous.
If you are a dedicated team member with a passion for problem-solving and contributing to business growth, and if you meet the specified requirements, we invite you to apply for this exciting opportunity.
Please include your resume and a cover letter outlining your relevant experience and skills. Applications should be sent to [email protected]
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