Growth and Performance Manager (Melbourne-based)

About The Role

Join Australia’s fastest-growing education franchisor and play a pivotal role in shaping the future of K–12 tutoring.
Success Tutoring delivers personalised, high-impact English and Maths programs that motivate students and produce exceptional academic results.

As a Growth and Performance Manager in Melbourne, you’ll directly coach and mentor our centre franchise partners to build thriving centres that transform thousands of student lives.

This 3–4 day-per-week hybrid role offers genuine flexibility and an outstanding work-life balance while delivering high-impact results. If you’re a leader who thrives on coaching others to operational and commercial success, this is your chance to make a difference.

What You Will Do

• Franchise Partner Support: Serve as the primary point of contact, partnering closely with Franchise Partners to implement proven operational and growth strategies that ensure the success of every Success Tutoring centre.
• Elevate Student Outcomes & Experience: Provide expert guidance to Franchise Partners on leveraging proven Success Tutoring methodology to ensure consistently outstanding tutoring delivery and exceptional student results.
• Strengthen Partner Capability: Act as the performance coach, delivering tailored business reviews, operational guidance, and training that empowers Franchise Partners to elevate their leadership and deliver outstanding student outcomes.
• Drive Local Market Growth: Support Franchise Partners to execute high-impact, hyper-local marketing campaigns, build strategic school partnerships, and run community engagement events that establish each centre as the undisputed go-to tutoring provider in its area.
• Ensure Brand Consistency & Excellence: Monitor and enforce compliance with all Success Tutoring systems and brand standards across all locations. You will proactively identify opportunities to streamline operations, boost efficiency, and uphold network excellence.

Who We’re Looking For

• Passionate about education and coaching business owners to succeed.
• Holds a current driver’s licence and own car for regular travel across Melbourne.

You’ll Excel Here With:

• At least 2 years’ experience coaching operations or franchisees, tracking performance and problem solving.
• Experience working through structured improvement programs and action planning.
• Hands-on experience rolling out consistent standards and business programs.
• Confidence delivering impactful group training and workshops that lift performance.
  

Key Soft Skills:

• Exceptional communication and relationship-building – able to influence and motivate Franchise Partners.
• Strong empathy combined with commercial pragmatism and accountability.
• Highly organised, proactive, and comfortable holding others to high standards.
• Natural problem-solver who remains calm and solutions-focused under pressure.

Remuneration

• $34 – $40 per hour + superannuation.
• Casual loading included, with a clear pathway to a secure permanent part-time role.
• Car travel reimbursement + paid travel time between centres.
• Performance-based bonuses tied to franchise growth and centre performance outcomes.
• Ideal for: Professionals transitioning from corporate roles seeking greater flexibility and meaning, returning parents wanting school-friendly hours, or experienced coaches who value work-life balance without sacrificing impact.