Guest Services Agent - Barossa Valley - Join A Market Leader - Part-Time

Guest Services Agent - The Louise - Barossa Valley

Nestled in the heart of South Australia’s famed Barossa Valley, The Louise offers guests a stylish escape complete with private villa-style suites and world-class dining at Appellation Restaurant.

The Louise is part of Baillie Lodges - an Australia-based collection of 10 award-winning luxury lodges with properties in four countries and across three continents. Each offer an unsurpassed career path limited only by your imagination – and your passport.

We now have an exciting full-time opportunity for a Guest Service Agent to join The Louise team.  This multi-faceted role will see you meeting and greeting our discerning guests, processing arrivals and departures, maintaining room accounts, assisting with guest enquiries, working on various administrative tasks and generally being a pivotal point of contact for all guests.

What we’re looking for

• Proven experience in a similar role
• Impeccable presentation and phone manner
• Outstanding guest relations and communication skills
• Flair for organisation with an eye for detail
• Ability to work under pressure and without supervision
• Experience with RMS reservations system (or similar) and Microsoft Office programs

This is an ideal time to join Baillie Lodges, with strong growth and career opportunities as the group continues to expand on a global scale. 

ACCOMMODATION AVAILABLE 

Baillie Lodges is an Australia-based collection of award-winning luxury lodges, each a leader in personal and sustainable travel. Our unique destinations include Capella Lodge on Lord Howe Island, Longitude 131° at Australia's spiritual heart, Uluru-Kata Tjuta, Silky Oaks Lodge in the Daintree Rainforest, New Zealand's iconic Huka Lodge and Clayoquot Wilderness Lodge on Vancouver Island, Canada. The trio of Tierra Hotels in Chile including Atacama, Patagonia and Chiloe joined the collection in 2022. Baillie Lodges’ flagship property Southern Ocean Lodge reopened on Kangaroo Island in late 2023.  

For more information, please visit www.baillielodges.com.au or to see highlights from the Baillie Lodges team across the globe, visit lifeatbl on Instagram