Housekeeping Coordinator Promenade Hotel

Part Time | 7 day Rotation between 6AM – 9PM

BETTER BEGINS HERE



Crown Melbourne is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

The Role

We’re looking for a proactive and organised Housekeeping Coordinator to join our Promenade Hotel team. This is a key operational role responsible for coordinating daily housekeeping activities, supporting administrative functions, and ensuring smooth service delivery across our premium hotel environment.

You’ll be the central point of contact for internal departments, managing room allocations, guest requests, and lost property enquiries. This hybrid role also includes supervisory responsibilities, making it ideal for someone with strong leadership skills and a passion for customer service.

Some responsibilities of the role will include, but are not limited to:

• Coordinate daily room allocations and task sheets for Room Attendants and Service Attendants
• Manage lost property enquiries and maintain accurate records using ITRAK
• Monitor and respond to internal department calls and guest requests
• Support administrative tasks including reporting, amenities tracking and shift handovers
• Conduct room inspections and assist with cleaning/inspection duties during PM shifts
• Ensure compliance with health & safety standards and escalate issues as needed

About you

You’re a confident communicator and natural organiser with a strong attention to detail. You thrive in fast-paced environments and enjoy being the go-to team member for coordination and support.

• Previous Housekeeping leadership or office experience is highly desirable
• Systems and computer proficient including sound understanding of Microsoft Suite applications
• The ability to work Full Time across a 7-day rotating roster, AM & PM shifts
• A keen eye for detail and an open attitude to receiving feedback
• Demonstrated organisation and excellent communication skills

What we offer you

• A collaborative, inclusive and supportive team culture
• Free staff meals and discounts across Crown restaurants & hotels

Applications Close: Wednesday 10th September 2025

What you can expect from us

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.