We are eager to add an influential Office administrator to join our exceptional team at Central Victorian Therapy Solutions in Eaglehawk, Bendigo, Goldfields & Macedon Ranges VIC.
Growing your career as a Part time Office administrator is an awesome opportunity to develop useful skills.
If you are strong in decision-making, leadership and have the right attitude for the job, then apply for the position of Office administrator at Central Victorian Therapy Solutions today!
About us
Central Victorian Therapy Solutions (CVTS) is a locally owned and operated allied health service provider working within the NDIS space. We are passionate about providing a high-quality service to participants and their families.
Key responsibilities and duties
Accounting:
- Accounts Receivable:
- Issue invoices to clients.
- Follow-up on unpaid invoices.
- Contribute to process improvement.
- Accounts Payable:
- Provide support to Bookkeeper on accounts payable matters.
- Building and maintaining a strong relationship with the Bookkeeper with a view to improve accounting work practices collaboratively.
- Respond to accounts related queries.
General:
- Monitoring of email inbox(s) and responding to outstanding complaints, compliments and other feedback.
- Oversee product/stock ordering i.e. stationary, OT resources, office supplies.
- Participating in professional development activities to improve ability to ensure delivery of exceptional client experiences by the team.
- Making amendments to service agreements as required.
- Communication with participants to ensure they satisfied with services.
- Assist to reschedule appointments as required in cases of sick leave taken by allied health team members.
Team Administration
- Supporting the Director with recruitment administration.
- Staff induction and separation administration.
- Identify and implement relevant learning and development initiatives.
- Contribute to monitoring and improving service delivery.
- Assist team members with managing payroll matters such as submitting timesheets, submitting leave applications etc.
Management of Client Data
- Ensuring client files are accurate up to date and compliant with NDIS standards where appropriate.
- Administration of referrals.
- Monitoring of waitlist and with assistance of the Director, allocation of new clients to allied health staff.
- Contribute to investigation of software functionality to improve management of client data.
- Contribute to process improvements to better manage client data.
Key skills and experience
General expectations
- A general understanding of the NDIS and the broader disability sector.
- Ability to manage time, set priorities, plan and organise workload to ensure clients are receiving a high-quality service.
- Ability to use software systems.
- Acting in accordance with all company policies as appropriate.
- Attendance at team meetings as required.
Interpersonal skills
- Ability to communicate with clients, relatives, colleagues and community contacts in a professional manner that shows respect for individuals.
- Sound written and verbal skills.
- Self-motivation, taking initiative and implementing problem solving.
Qualifications/Essentials
- Vaccination against COVID-19.
- NDIS Worker Screening Check.
- Working with Children’s Check.
- National Police Check.
- Victorian Driver License.
Benefits of working as a Office administrator in Eaglehawk, Bendigo, Goldfields & Macedon Ranges VIC:
● Learning opportunities
● Professional Development Opportunities
● Leading Industry Pay
Salary :
No CV Required
How to get there?
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