Project Officer Community Services

Why this role matters

The Salvation Army’s Pathway of Hope is a free, strengths‑based program that supports families facing challenges, with a strong focus on children’s wellbeing and long‑term stability. We believe early support makes the biggest difference, and we invest in families during the most crucial years of a child’s life.

Pathway of Hope works alongside parents and carers, helping them build on their strengths, develop confidence, strengthen parenting skills and create warm, connected relationships with their children. With support from a dedicated caseworker and their local Salvos community, families are linked to services and opportunities that help them feel included, supported and hopeful.

At its core, Pathway of Hope is grounded in a simple belief: every child deserves to grow up in a strong, supported family with a future full of possibility.

About the role

We are seeking a passionate and skilled Pathway of Hope (PoH) Project Officer to support the implementation and growth of our Pathway of Hope initiative across Tasmania. This role blends practitioner expertise with high‑level project and administrative coordination, helping to strengthen families, build community resilience, and address the underlying causes of poverty.

Working closely with the National Families Pathway of Hope Manager, Corps teams and local Community Services staff, you will play a key role in embedding PoH within local mission expressions and supporting practitioners to deliver high‑quality, evidence‑informed support to families.

Reporting to the National Manager, this part‑time position (4 days per week) is based in Hobart (negotiable) and requires regular travel between Hobart, Clarence and Devonport. The salary is aligned with SCHADS Level 5.

How you will make an impact

• Provide high‑level administrative and project support to ensure effective implementation of Pathway of Hope across pilot sites and future rollout locations.
• Work directly with three initial Corps—Devonport, Hobart and Clarence—offering both online and face‑to‑face support to strengthen local delivery and alignment with Local Mission Plans.
• Build strong connections between Corps, PoH caseworkers, mission expressions and local community services to create seamless referral pathways and collaborative opportunities.
• Support PoH workers to embed the program within their local context, contributing to community development and mission‑aligned outcomes.
• Assist in identifying and establishing local partnerships that enhance service integration and community engagement.
• Coordinate PoH resources including training, data collection, analysis, reporting and quality assurance.
• Contribute to the development, implementation and continuous improvement of systems, tools and procedures used across the PoH program.
• Provide expert advice and practice support to PoH teams in conjunction with the National PoH Manager.
• Facilitate training for Pathway of Hope and Community Services teams.
• Support the National Manager in engaging with broader mission expressions and support functions, including areas requiring alignment with legislation and organisational requirements (e.g., Safeguarding, Child Safety).

What you will bring

• A valid Working with Children Check, national police check and current driver’s licence.
• Ability to travel regularly between Hobart, Clarence and Devonport.
• Minimum Associate Diploma qualification in a relevant field, with extensive experience in child and family support services.
• Strong knowledge of best practice in Children and Family Services.
• Commitment to The Salvation Army’s mission and the integration of PoH within Corps life.
• Demonstrated ability to build strong partnerships across internal teams and external services.
• High‑level administrative, organisational and IT skills.
• Experience in asset‑based community development approaches.
• Understanding of complex social factors, including trauma, that impact children and families.
• Ability to analyse data and provide evidence‑based recommendations.
• Excellent communication skills, with confidence in delivering presentations, training and facilitating group discussions.
• Proven ability to lead, motivate and support stakeholders to achieve program outcomes.
• Experience in programs that support positive parenting and child development.

What we offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit. 

• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities. 

• Access to EAP and health & wellness initiatives incl Fitness Passport 

• Ongoing training and development opportunities that enhance on the job skills and proficiency. 

• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. 

How to apply

If you are passionate about strengthening families, building community connections and contributing to meaningful, mission‑driven change, we would love to hear from you. Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration