Public Area Attendant

Located in the heart of Brisbane’s cultural and entertainment precinct, Novotel Brisbane South Bank offers a premium 4.5-star experience just steps from the Brisbane Convention & Exhibition Centre, South Bank Parklands, and the Queensland Performing Arts Centre. With 238 contemporary rooms and suites, a 20m pool, gym, yoga terrace, the hotel blends comfort with elevated service and design; being the ideal choice for both business and leisure travellers.

Recognised with the TripAdvisor Travellers’ Choice Award and consistently ranked among Brisbane’s top hotels, Novotel Brisbane South Bank is celebrated for its modern design, family-friendly amenities, and commitment to excellence. As part of the global Accor network, the hotel benefits from world-class systems, support, and career development opportunities.

As a Public Areas Attendant, you'll play a vital role in shaping our guests' first impressions of our hotel. Your keen eye for detail and commitment to excellence will ensure that our public spaces are always immaculate.

Key Responsibilities:

• Cleaning: Clean and sanitize all public areas, including lobbies, corridors, restrooms, and conference spaces.
• Guest Satisfaction: Anticipate guest needs and address any issues promptly to ensure a positive experience.
• Inventory Management: Maintain adequate levels of cleaning supplies and report any shortages.
• Teamwork: Collaborate with colleagues to maintain a welcoming atmosphere.

To be successful in this role, you have a passion for the Hospitality Industry and are committed to delivering high levels of customer service. Our ideal candidate has: 

• A keen eye for detail to ensure impeccable standards.
• Ability to stand for extended periods and perform physical tasks.
• A friendly demeanor and positive attitude.
• A strong work ethic and commitment to punctuality.
• Flexibility to work a variety of shifts, including Mornings, Evenings, Weekends, and public holidays when required. 

Unlimited working rights in Australia a must. Work visa sponsorship will not be provided for this job role.

At Novotel Brisbane South Bank, you’ll be part of a hotel that redefines premium hospitality within the Novotel brand. We believe in celebrating success and empowering our people. Our team culture is built on collaboration, innovation, and a shared commitment to excellence.

Global Career Pathways

As part of Accor, one of the world’s largest hospitality groups, you’ll gain access to:

• Global mobility across 5,000+ hotels in 110+ countries.
• Industry-leading training and development programs.
• Opportunities to grow into regional or corporate roles within Accor.

Exclusive Benefits

• Accor Heartist® benefits including global hotel discounts.
• Access to wellbeing and lifestyle programs.
• Recognition and reward programs tailored to performance.

Our commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.